Case Studies
and past projects
Design Leadership
Projects where I led a team of designers and researchers.
Availability to Promise
Role: Design Manager
I led a year-long project at Sunbelt Rentals to bring availability to the eComm experience, achieving a 170% CVR lift and 4 minute reduction in checkout time.
Sunbelt Rentals Projects
Role: Design Manager
At Sunbelt Rentals, I led my design team to consistently deliver a number of high-impact projects that drove significant business outcomes.
Individual Contributor
Older projects, where I filled a UX/Product Design role.
PCG Self-Service Portal
Role: Product Design
With AIG’s XD team, I designed a self-service portal for high-net-worth policyholders, over 6 months working in a cross-functional Scaled Agile Framework Scrum team.
Sumdog
Role: UX Strategy
Over 3 weeks, I researched, designed and tested a rostering feature for Sumdog, a K-8 practice resource with 6 million users in 20% of US schools.
Events
Protohack NYC
Role: UX Service Design
I was part of a 3-person team that won first place at ProtoHack's Evil Genius hackathon. We delivered a 90 second pitch to a panel of industry judges.
Human-Centered Design
Role: UX Research
As part of IDEO's 8-week course on Human Centered Design, I worked in a 3-person team as we researched a new service to support local entrepreneurship.