Jeremy Watssman
Design Leader & Manager
I'm a Design Leader from the highlands of Scotland, now living in Charlotte, NC. I unite and inspire high-performing teams by translating complex concepts into strategic design initiatives that maximize customer and business impact.
Recognized for my ability to bring people together, I partner with cross-functional leaders to consistently deliver innovative solutions that drive measurable outcomes while championing design craft and accessibility.
Through clear vision-setting and collaborative leadership, I help teams navigate ambiguity and deliver exceptional end-to-end user experiences. Learn more about my strategic approach below, or get in touch.
Skills
Management
Design Leadership
Creative Direction
User Research
Rental
Education
Insurance
Industries
Finance
Deliverables
eCommerce
Web & Mobile Apps
Dashboards
Portals
SaaS Solutions
Procure-to-Pay
Salesforce
Generative AI
Users
B2C
B2B
HNW Clients
Employee Tools
Recent Work
Password available on request.
Availability to Promise
Role: Design Manager
I led a year-long project at Sunbelt Rentals to bring availability to the eComm experience, achieving a 170% CVR lift and 4 minute reduction in checkout time.
Sunbelt Rentals Projects
Role: Design Manager
At Sunbelt Rentals, I led my design team to consistently deliver a number of high-impact projects that drove significant business outcomes.
What colleagues have said
“One day, I will work for Jeremy. He is an exceptional craftsman - he designs with a deep understanding of users and users' needs. And his initiative on methodology kept the team fresh and forward thinking. He has a strategic mind and is an AMAZING public speaker.”
– Jody Hankinson, Director of UX @ AIG
“Jeremy is a natural leader and advocate for user-centered design. He goes above and beyond to find better ways of working with colleagues and team members. Our team is stronger because Jeremy was part of it, and he would be a tremendous addition to any organization.”
– Joseph Ayotte, SVP of UX Strategy & Design @ Citizens Bank
“Jeremy’s natural disposition and personality make him a highly-effective product designer, collaborator and leader. As a manager, he is level-headed, empathetic, and committed to the success of all those around him. I was delighted in his growth at Sunbelt and count myself fortunate to have worked with him.”
– Chris Paul, VP of Digital Products Strategy, Design & Delivery @ Sunbelt Rentals
If you’d like to learn more, get in touch.